Power Communications Cloud - PowerClouds integrated with Salesforce Communications Cloud on the Salesforce Lightning Platform is designed for companies in the telecommunications, media, and technology sectors. It helps businesses deliver personalized customer experiences, manage complex service offerings, and streamline operations. PowerClouds ERP software gives complete control over all the activities of telecommunications, media customers and interconnects all the departments including finance, administrative, operations, infrastructure, and communication.
1. Telecom Service Providers
Mobile network operators (e.g., Vodafone, AT&T) Internet service providers (ISPs) Cable and satellite TV providers
2. Media & Entertainment Companies
Streaming platforms Digital content distributors Broadcasting companies
3. Technology & Device Manufacturers
Companies selling connected devices (IoT) Hardware and software vendors with subscription models
4. B2B Communication Service Providers
Wholesale telecom providers Managed service providers
Customer Lifecycle Management: From acquisition to retention.
Omnichannel Engagement: Personalized interactions across web, mobile, and call centers.
Order Management: Handling complex product bundles and service activations.
AI-Powered Insights: Predictive analytics for churn reduction and upselling.
Integration: Works with billing systems, CRM, and partner ecosystems.